Front vs UseResponse
FrontHelp & Customer Support
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
Front Help & Customer Support The customer operations platform. | UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Published price | Starter: $19/seat/month - Shared inbox, basic collaboration Growth: $59/seat/month - Analytics, CRM integration, rules Scale: $99/seat/month - Advanced workflows, SLA management P… | Starts at $49/mo for 2 agents |
| Pricing model | Tiered plans | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | 6 months free Live now | None right now |
| Company | ||
| Founded | 2013 | 2013 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | San Francisco, California | Palo Alto, CA |
| Featured clients | Shopify, HubSpot, Lyft | Not available |
Where these sit in Help & Customer Support
- Front$228
- UseResponse$588
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market