Trust
Security & compliance
PCI DSSSOC 2ISO 27001
SLA uptime target: 99.99%
Security review turnaround: Not specified
DPA available: Not specified
Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.
Pricing
Starts at $15/user/mo
Founded
2013
Team size
1-10 employees
Headquarters
Remote
Preview from enchant.com
At a glance
Best for
Customer Support Teams
Pricing model
Per seat
Try before you buy
Free trial
Integrates with
StripeGoogle WorkspaceSAMLAzure Entra IDOkta+4
Security
PCI DSSSOC 2ISO 27001
About Enchant
Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Enchant
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