Platforms for AI-powered prioritization of incoming support tickets.
HubSpot is an all-in-one CRM platform that provides marketing, sales, customer service, content management, and operations tools. Its free CRM serves as the foundation, with scalable Hubs th...
Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SM...
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.
AI-driven IT service management with Luma virtual agent
Risotto is an AI-powered IT helpdesk tool that helps grant software access, manage permissions, serve knowledge, and handle approvals using natural language conversations in Slack.
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
SysAid is an AI-powered IT service management platform that automates IT workflows and provides a comprehensive service desk for mid-market organizations.
Less Annoying CRM is a simplified CRM solution tailored for small businesses, focusing on ease of use, affordability, and essential customer tracking features.
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Pendo is a product experience platform that provides product analytics, in-app guidance, feedback collection, and portfolio management for digital product teams.
Fleet is an open-source device management platform built on osquery that provides real-time visibility, vulnerability management, and MDM for servers, laptops, and cloud infrastructure.
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
Forethought provides an AI agent for customer support that triages tickets, resolves common issues, and assists human agents with context.
Churnly is an AI churn prediction platform specifically designed for B2B SaaS companies, analyzing product usage, support interactions, and financial data to identify at-risk accounts.