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Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.

Pricing

$239-639 / month

Founded

2022

Team size

11-50 employees

Headquarters

San Francisco, California

Product Preview

Eesel AI preview

Preview from eesel.ai

At a glance

Pricing model

Usage-based

Try before you buy

Integrates with

ZendeskFreshdeskIntercomJira Service ManagementSalesforce Service Cloud+5

Security

GDPRCCPA

About Eesel AI

Eesel AI provides an AI chatbot platform that trains on your existing knowledge base, help center articles, and past support tickets to create an AI agent capable of answering customer questions accurately. The platform deploys across website chat, Slack, Teams, and helpdesk platforms.

Key features include knowledge base training, conversation handoff, analytics, and continuous learning from agent corrections. Eesel AI helps support teams deflect routine tickets while maintaining answer quality.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections