Customer service platforms with features specifically designed for online retail support needs.
Algolia is a hosted search and discovery API platform that provides fast, relevant search experiences with AI-powered recommendations and analytics for websites and applications.
Malaysian ecommerce platform for omnichannel brands in Southeast Asia.
Customer service platform built around people rather than tickets with AI-powered conversation management.
Agora provides real-time voice and video communication APIs used by developers to build interactive live streaming, video calling, and messaging features into applications.
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
AI-powered customer experience intelligence platform automating ticket tagging and routing with deep insights.
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Conversation and order management for Vietnamese social commerce sellers.
Plataforma de WhatsApp y multichannel commerce en Colombia.
AI-powered customer service automation for e-commerce brands resolving common support queries automatically.
AI-powered product support platform for hardware and electronics brands automating troubleshooting guides.
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
Interactive knowledge base platform with AI-powered step-by-step guides for customer self-service.
AI customer intelligence platform categorizing support tickets and feedback to identify experience improvements.
Customer service phone software for ecommerce with click-to-call and Shopify integrations.
Ably is a realtime infrastructure platform providing pub/sub messaging, presence, and push notifications for building collaborative and live-update applications at internet scale.
AI-powered CRM for customer service providing timeline-based customer views with intelligent automation.
Airplane is a developer-first platform for building internal tools with a library of UI components, SQL queries, API calls, and scheduled tasks that deploy instantly from code.
Marketplace customer service platform for Brazil.
Akamai is the world's largest CDN and edge computing platform, delivering and securing web content, applications, and APIs for global enterprises.
Unified customer service platform with AI-assisted ticketing, live chat, and self-service capabilities.
Alma is a cloud-based student information system for K-12 schools providing enrollment, attendance, gradebook, scheduling, and reporting.
AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce.
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
AI-native platform unifying customer support with product development through intelligent ticket routing.
AI platform for customer support predicting escalations and extracting sentiment signals from support tickets.
Customer support software for e-commerce sellers.
AI customer service agent for e-commerce handling conversations with empathy and brand-aligned personality.
AI-powered customer service platform for mobile-first brands with in-app messaging and automation.
AI platform for support operations providing predictive intelligence, auto-QA, and agent copilot features.
Post-purchase experience and parcel auditing platform for e-commerce merchants with automated refunds.
Ada provides an AI agent that resolves customer service inquiries automatically across chat, email, voice, and social channels.
AFFiNE is an open-source workspace combining documents, whiteboards, and databases in a local-first, privacy-focused platform as an alternative to Notion.
Adyen is a global payment processing platform that provides unified online, in-store, and mobile payment acceptance for enterprise businesses.
Anyscale provides the managed platform for Ray, the open-source distributed computing framework, enabling teams to scale AI training and inference workloads across cloud infrastructure.
Vercel AI SDK is a TypeScript toolkit for building AI-powered user interfaces with support for streaming, tool calling, structured output, and multi-model providers.
Decagon provides AI customer service agents and operations tooling for companies that want AI support experiences tied closely to real business systems.
Aider is an open-source AI pair programming tool that works in the terminal with any LLM to edit code in your local git repositories.