Customer service platforms with features specifically designed for online retail support needs.
E-Commerce Customer Service
Customer service platform built around people rather than tickets with AI-powered conversation management.
Price position$120+ / seat / month
Starting price: above the category median.Contact Center Software
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Price position$104 / month
Price position: at the category median.AI Customer Service Agents
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Price position$239+ / month
Starting price: above the category median.Email Security Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Price position$4+ / user / month
Price position: below this category's displayed range.Software
WhatsApp and multichannel commerce platform in Colombia.
Price position$299+ / month
Starting price: above the category median.Business Phone Systems
Customer service phone software for ecommerce with click-to-call and Shopify integrations.
Price position$24+ / month
Starting price: below the category median.Omnichannel Support
AI-powered CRM for customer service providing timeline-based customer views with intelligent automation.
Price position$89+ / seat / month
Starting price: below the category median.Help Desk & Ticketing
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
Price position$99 / month
Price position: below the category median.Conversational AI
AI-powered customer service platform for mobile-first brands with in-app messaging and automation.
Price position$150+ / month
Starting price: above the category median.Site Search
Algolia is a hosted search and discovery API platform that provides fast, relevant search experiences with AI-powered recommendations and analytics for websites and applications.
PricingPricing unavailable
AI Agents & Sidekicks
Anyscale provides the managed platform for Ray, the open-source distributed computing framework, enabling teams to scale AI training and inference workloads across cloud infrastructure.
PricingUsage-based
Shopping Cart & Checkout
Malaysian ecommerce platform for omnichannel brands in Southeast Asia.
PricingPricing unavailable
Communication APIs
Agora provides real-time voice and video communication APIs used by developers to build interactive live streaming, video calling, and messaging features into applications.
PricingPricing unavailable
AI for Customer Intelligence
AI-powered customer experience intelligence platform automating ticket tagging and routing with deep insights.
PricingPricing unavailable
Conversational Commerce
Conversation and order management for Vietnamese social commerce sellers.
PricingContact sales
E-Commerce Customer Service
AI-powered customer service automation for e-commerce brands resolving common support queries automatically.
PricingContact sales
Customer Support
AI-powered product support platform for hardware and electronics brands automating troubleshooting guides.
PricingContact sales
Unified Communications
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
PricingPricing unavailable
