Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Pricing
$239+ / month
Founded
2022
Team size
11-50 employees
Headquarters
San Francisco, California
At a glance
Best for
Pricing model
Try before you buy
Integrates with
Security
About Yuma AI
Yuma AI provides AI customer service agents built specifically for e-commerce and Shopify merchants. The platform autonomously handles order-related inquiries, returns processing, product questions, and shipping updates.
The AI agents integrate with e-commerce platforms and helpdesks to access order data and take actions directly. Yuma achieves high automation rates by combining intent classification with deep integration into commerce workflows.
What AI Customer Service Agents costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: Not specified
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
