Trust
Security & compliance
SOC 2ISO 27001GDPRHIPAACCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
AI-native platform unifying customer support with product development through intelligent ticket routing.
Pricing
Freemium
Founded
2020
Team size
201-500 employees
Headquarters
Palo Alto, CA
Preview from devrev.ai
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Free trial · Free plan
Integrates with
SlackNotionJira CloudGoogle DriveGoogle Calendar+3
Security
SOC 2ISO 27001GDPRHIPAACCPA
About DevRev
DevRev is an AI-native platform unifying customer support and product development on a single 'knowledge graph.' It combines a support/ticketing help desk, conversational AI agents, analytics, and product/issue tracking so support and engineering teams work from shared context. It targets SaaS and product companies wanting to connect end-users, tickets, and roadmap.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
DevRev
DevRev doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for DevRev and Cubbie routes it to the vendor and our procurement team.