Alternatives to Deskpro

10 alternatives

  1. 1Help Desk & Ticketing, Help & Customer Support

    Crisp

    Help & Customer Support

    Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.

    Omnichannel inboxCustomer CRMTicketing system
  2. 2Help Desk & Ticketing, Live Chat

    LiveAgent

    Help Desk & Ticketing

    Help desk software with live chat, ticketing, call center, and social media support in one platform.

    Free trialPer seatCustomer Experience PlatformsLive Chat

    Price$9+ / user / month

    Price position: below this category's displayed range.
  3. 3Help Desk & Ticketing, Help & Customer Support

    BoldDesk

    Help Desk & Ticketing

    AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.

    Omnichannel ticketing systemLive chat softwareKnowledge base and self help articles

    Price$99 / month

    Price position: above the category median.
  4. 4Help Desk & Ticketing

    Issuetrak

    Help Desk & Ticketing

    Issue tracking and help desk software for customer support, internal IT, and complaint management.

    Per seatCustomer Experience PlatformsComplaint Management

    Price$26+ / agent / month

    Starting price: above the category median.
  5. 5Help & Customer Support

    UseResponse

    Help & Customer Support

    All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

    Free planFree trialGDPRCCPAPer seatHelp Center Software

    Price$49+ / month

    Starting price: above the category median.
  6. 6Help Desk & Ticketing

    Desk365

    Help Desk & Ticketing

    Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.

    Free planFree trialSOC 2GDPRHIPAAPer seat

    Price$12+ / agent / month

    Starting price: below the category median.
  7. 7Help Desk & Ticketing

    JitBit Helpdesk

    Help Desk & Ticketing

    Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.

    Free trialGDPRHIPAATiered plansHelp Desk for ITHelp Desk

    Price$29+ / agent / month

    Starting price: above the category median.
  8. 8Live Chat, Knowledge Base Software

    LiveHelpNow

    Live Chat

    Customer service suite with live chat, ticketing, and knowledge base for businesses.

    Free trialTiered plansOmnichannel SupportKnowledge Base Software

    Price$39+ / month

    Starting price: above the category median.
  9. 9Help & Customer Support, Live Chat

    Enchant

    Help & Customer Support

    Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.

    Omnichannel messagingShared inboxesAI powered assistance

    Price$15+ / user / month

    Starting price: below the category median.
  10. 10Help Desk & Ticketing, Help & Customer Support

    Chatwoot

    Help & Customer Support

    Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk.

    Free planFree trialSOC 2GDPRTiered plansWorkflow Automation