Trust
Security & compliance
GDPRHIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
Starts at $29/agent/mo
Founded
2005
Team size
11-50 employees
Headquarters
London, UK
Preview from jitbit.com/helpdesk
At a glance
Best for
IT Administrators
Pricing model
Tiered plans
Try before you buy
Free trial
Integrates with
Active DirectoryMicrosoft ExchangeOffice 365IMAPSMTP+5
Security
GDPRHIPAA
About JitBit Helpdesk
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
JitBit Helpdesk
JitBit Helpdesk doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
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