Trust
Security & compliance
GDPRHIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
$29+ / agent / month
Founded
2005
Team size
11-50 employees
Headquarters
London, UK
Product Preview
Preview from jitbit.com/helpdesk
At a glance
Best for
IT Administrators
Pricing model
Tiered plans
Try before you buy
Integrates with
Active DirectoryMicrosoft ExchangeOffice 365IMAPSMTP+5
Security
GDPRHIPAA
About JitBit Helpdesk
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
$29+ / agent / monthTiered plans
What Help Desk & Ticketing costs
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Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
JitBit Helpdesk
JitBit Helpdesk doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for JitBit Helpdesk and Cubbie routes it to the vendor and our procurement team.
