Ticket Management Software

AI-first customer service platform that automatically resolves support tickets across email, chat, and social media.

Ticketing and operations software for arts and cultural organizations.

Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels.

AI-native PSA and RMM platform for MSPs combining ticketing, billing, project management, and remote monitoring in one solution.

Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.

Enterprise AI copilot using agentic reasoning to automate IT support, HR requests, and employee service tasks.

Customer support platform with shared inbox and knowledge base.

Customer service suite with live chat, ticketing, and knowledge base for businesses.

Customer support platform for small businesses with shared inbox, knowledge base, and reporting.

SysAid is an AI-powered IT service management platform that automates IT workflows and provides a comprehensive service desk for mid-market organizations.

Ecommerce customer service platform combining help desk, self-service, and CRM.

Unified customer service platform with AI-assisted ticketing, live chat, and self-service capabilities.

Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.

Customer service and feedback platform for school districts to engage families.

AI-native platform unifying customer support with product development through intelligent ticket routing.

Open-source ITSM and asset management software providing CMDB, helpdesk, and inventory management for IT organizations.

Open-source conversational platform combining AI chatbots with live chat and no-code chatbot design tools.

Integrated ticketing, fundraising, and marketing platform for nonprofit performing arts organizations.

AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.

Ticketing and booking platform for attractions, museums, and experiences.

Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.

IT service portal with approval workflows, ticket management, and client communication for managed service providers.

Practical helpdesk and customer support software with ticketing, automation, and AI across channels.

No-code AI customer support automation platform with agent workflows and integrations.