Ticket Management

Issuetrak

Help Desk & Ticketing

Issue tracking and help desk software for customer support, internal IT, and complaint management.

Mojo Helpdesk

Help Desk & Ticketing

Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.

JitBit Helpdesk

Help Desk & Ticketing

Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.

UseResponse

Help & Customer Support

All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

Desk365

Help Desk & Ticketing

Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.

Repairshopr

Field Service Management

Repair shop management and MSP platform with ticketing, POS, marketing, and inventory for IT and electronics.

Moveworks

AI Agents & Sidekicks

Enterprise AI copilot using agentic reasoning to automate IT support, HR requests, and employee service tasks.

LiveHelpNow

Live Chat

Customer service suite with live chat, ticketing, and knowledge base for businesses.

Groove

Customer Support

Customer support platform for small businesses with shared inbox, knowledge base, and reporting.

Vivantio

IT Service Management

Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.

Desku

Help Desk & Ticketing

AI helpdesk and customer support platform with ticketing, chat, and automation.

Richpanel

Help Desk for IT

Ecommerce customer service platform combining help desk, self-service, and CRM.

TOPdesk

Help Desk & Ticketing

Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.

GLPI

CMDB Software

Open-source ITSM and asset management software providing CMDB, helpdesk, and inventory management for IT organizations.

Tiledesk

AI Customer Service Agents

Open-source conversational platform combining AI chatbots with live chat and no-code chatbot design tools.

Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.

Kapture CX

Customer Support

AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.

OTRS

Help Desk & Ticketing

Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.