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Open-source conversational platform combining AI chatbots with live chat and no-code chatbot design tools.

Pricing

$58+ / month

Founded

2018

Team size

11-50 employees

Headquarters

Rome, Italy

Product Preview

Tiledesk preview

Preview from tiledesk.com

At a glance

Best for

Customer Success Managers

Pricing model

Tiered plans

Try before you buy

Integrates with

WhatsApp BusinessShopifyGoogle CalendarOutlookFacebook Messenger+1

About Tiledesk

Tiledesk is an open-source conversational automation and customer-engagement platform combining live chat, chatbots, and generative-AI agents across web, WhatsApp, and other channels. It lets support and sales teams build no-code AI agents grounded in their own knowledge bases to deflect tickets and qualify leads. It targets SMBs through enterprises wanting self-hosted or cloud AI customer service.

Pricing

$58+ / monthTiered plans

What AI Customer Service Agents costs

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Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections