Trust
Security & compliance
SOC 2HIPAAGDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Practical helpdesk and customer support software with ticketing, automation, and AI across channels.
Pricing
From $24 / seat / mo
Founded
2011
Team size
51-200 employees
Headquarters
Irvine, CA
Product Preview
Preview from happyfox.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Try before you buy
Free trial
Integrates with
SlackMicrosoft TeamsZoomGoogle MeetOkta+5
Security
SOC 2HIPAAGDPRCCPA
About HappyFox
HappyFox is an AI-powered, omni-channel customer support and help desk platform offering ticketing, a knowledge base, automation, chatbots, and an AI contact center with voice. It also provides ITSM/employee-support workflows and a newer CRM module. It targets support, IT, and operations teams managing customer and internal requests across channels.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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HappyFox
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