Cubbie Conference December 10, 2026 in San Francisco Get tickets →

Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.

Pricing

Starts at $59/user/mo

Founded

2003

Team size

51-200 employees

Headquarters

Boston, MA

Product Preview

Vivantio preview

Preview from vivantio.com

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Per seat

Integrates with

600+ Integrations SupportedFull API access

Security

HIPAASOC 2ISO 27001

About Vivantio

Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAASOC 2ISO 27001

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: Not specified

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections