Alternatives to Level AI

10 alternatives

1Contact Center Software, Agent AssistSelect Uniphore for evaluation
Uniphore
Contact Center Software
Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist.
Real time AI augmented customer segmentationAI model governance and guardrailsAgent assist and human AI collaboration
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2Contact Center SoftwareSelect Verint for evaluation
Verint
Contact Center Software
Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.
AI powered cx automation platformVoice of the customer analyticsAppointment booking and queue management
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3Conversation IntelligenceSelect Loris for evaluation
Loris
Conversation Intelligence
Conversational intelligence for customer service with real-time sentiment analysis, quality scoring, and agent coaching.
Conversation intelligence and analysisAI agent analyticsCustomer journey mapping
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4Contact Center SoftwareSelect Dixa for evaluation
Dixa
Contact Center Software
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Intelligent routing and automation with external data integration
Per agent
Price$99.82+ / agent / month
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5Contact Center Software, Agent AssistSelect Cresta for evaluation
Cresta
Contact Center Software
AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Usage-basedAgent AssistConversational AI
Price$12,500 / month
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6Contact Center Software, Sentiment AnalysisSelect ActiveChat for evaluation
ActiveChat
Contact Center Software
AI-powered conversational automation platform for customer service and sales teams.
Knowledge management systemAI model fine tuningCustomer CRM tools
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7Contact Center SoftwareSelect Jacada for evaluation
Jacada
Contact Center Software
Robotic process automation for contact centers automating agent desktop tasks and customer self-service workflows.
ISO 27001PCI DSSSOC 2Intelligent Process AutomationAI Customer Service Agents
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8Contact Center SoftwareSelect Zingly for evaluation
Zingly
Contact Center Software
Customer relationships AI platform for persistent conversations and self-service.
Customer Experience PlatformsCloud Infrastructure
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9Contact Center Software, Agent AssistSelect Abstrakt for evaluation
Abstrakt
Agent Assist
Real-time call guidance platform providing instant coaching and compliance monitoring to contact center agents.
Call search and retrievalPerformance analytics and reporting
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10Contact Center SoftwareSelect Bright Pattern for evaluation
Bright Pattern
Contact Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seatCall Center SoftwareCustomer Communication
Price$70+ / seat / month
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