Trust
Security & compliance
ISO 27001SOC 2PCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist.
Pricing
Custom quote
Founded
2008
Team size
501-1,000 employees
Headquarters
Palo Alto, CA
At a glance
Best for
Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Custom quote
Security
ISO 27001SOC 2PCI DSS
About Uniphore
Uniphore is an enterprise business-AI company whose platform spans conversational AI, agent assist, automation and customer-experience analytics for contact centers and broader enterprise workflows. It targets large enterprises across customer service, sales and operations. Capabilities include real-time speech and language understanding, AI-driven agent guidance, automation of interactions and analytics, with strong emphasis on data and AI privacy.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Mid-market (201-1,000)Enterprise (1,000+)
