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Conversational intelligence for customer service with real-time sentiment analysis, quality scoring, and agent coaching.

Pricing

Custom quote

Founded

2018

Team size

51-200 employees

Headquarters

New York, NY

At a glance

Best for

Customer Support Teams

Pricing model

Custom quote

About Loris

Loris was an AI conversation-intelligence platform for customer-service teams, analyzing support chats, emails, and calls to surface sentiment, quality, and coaching insights and to automate QA. It is now part of Contentsquare, offered as its Conversation Intelligence solution for CX and support organizations.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections