Cresta vs Level AI
CrestaContact Center Software
$150,000 / yrPublished price
Level AIAgent Assist
CustomPublished price
Cresta Contact Center Software AI Agents for Every Customer Conversation | Level AI Agent Assist AI + human intelligence through the full customer journey | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Agent Assist |
| What it is | AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations. | AI-powered customer service intelligence platform with real-time agent assist and automated quality assurance. |
| Pricing | ||
| Published price | $150,000 / yr Cresta's own pricing is custom-quoted with no public list price. AWS Marketplace publishes 12-month contracts for Agent Assist: $150,000/yr for Chat (up to 125,000 chats) and $150… | Custom Custom, demo-led pricing (per seat/interaction, not published), aimed at 200+ seat contact centers with $150K-$500K quality/coaching budgets. No published tiers; professional serv… |
| Pricing model | Usage-based | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2018 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | San Francisco, CA | Mountain View, CA |