Ada
AI Customer Service Agents
Ada provides an AI agent that resolves customer service inquiries automatically across chat, email, voice, and social channels.
SOC 2GDPRHIPAACCPAPCI DSSVoice of the Customer
Alternatives to Freshdesk AI
- 1AI Customer Service Agents, AI Agents & Sidekicks
- 2AI Customer Service Agents
Ultimate
AI Customer Service Agents
Conversational AI platform for automating customer support across chat and email.
AI powered autonomous agentsOmnichannel messaging and live chatAI copilot for agents - 3AI Customer Service Agents
Nurix AI
AI Customer Service Agents
Enterprise AI agents for customer service with voice and chat capabilities across languages.
AI voice agentsMulti channel conversational AIWorkflow automation and orchestration - 4AI Customer Service Agents
Quiq
AI Customer Service Agents
AI-powered messaging platform for enterprise customer engagement across SMS, web chat, and social channels.
AI Chatbot BuildersConversational AIPrice$1,000+ / month
Starting price: above the category median. - 5AI Customer Service Agents, AI Agents & Sidekicks
Yuma AI
AI Customer Service Agents
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Free trialSOC 2AI Agents & SidekicksAutonomous Agents PlatformsPrice$239+ / month
Starting price: above the category median. - 6AI Customer Service Agents
Parloa
AI Customer Service Agents
AI-first contact center platform with conversational AI agents for phone and chat customer interactions.
Real time agent testing and evaluationReal time monitoring and analyticsSafety and compliance controls - 7AI Customer Service Agents
SmartAction
AI Customer Service Agents
Conversational AI platform for contact centers automating routine customer interactions over phone and chat.
Contact Center SoftwareConversational AIPriceUsage-based
- 8AI Customer Service Agents
Siena AI
AI Customer Service Agents
AI customer service agent for e-commerce handling conversations with empathy and brand-aligned personality.
Usage-basedReview ManagementE-Commerce Customer Service - 9AI Customer Service Agents
Dixa
Contact Center Software
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Intelligent routing and automation with external data integrationPer agentPrice$99.82+ / agent / month
- 10AI Customer Service Agents
Maven AGI
AI Customer Service Agents
Enterprise AI agent platform for customer support that autonomously resolves complex issues across multiple systems and knowledge sources.
Free trialAutonomous Agents PlatformsConversational AI
