Compare products
Freshdesk AI vs Yuma AI
People
PriceAI Customer Service Agents median $75
Published entry price
$79+per agent / month
Published entry price
$239+per month
AI Customer Service Agents
Annual estimate10 people, entry price
$9,480+
10 people
$2,868+
Flat rate
Offer
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AI Customer Service Agents
Overview
Focus
AI Customer Service Agents
AI Customer Service Agents
Product
Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Headquarters
San Mateo, California
San Francisco, California
Company size
5001-10000 employees
11-50 employees
Founded
2010
2022
Pricing details
Plan
Published entry price
Published entry price
Published rate
$79+ / agent / month
$239+ / month
Billable seats
10
Flat rate
Free options
Free plan, Free trial
Free trial
Source updated
Oct 29, 2026
Nov 2, 2026