Freshdesk AI vs Yuma AI
Freshdesk AIAI Customer Service Agents
Yuma AIAI Customer Service Agents
$239+ / monthPublished price
Freshdesk AI AI Customer Service Agents AI-powered customer service platform. | Yuma AI AI Customer Service Agents AI customer service agent for e-commerce. | |
|---|---|---|
| Overview | ||
| Category | AI Customer Service Agents | AI Customer Service Agents |
| What it is | Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social. | Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries. |
| Pricing | ||
| Published price | Free: Up to 2 agents Growth: $15/agent/month Pro: $49/agent/month Enterprise: $79/agent/month | $239+ / month Starter: Starting at $239/month Pro: Custom pricing Enterprise: Custom pricing |
| Pricing model | Tiered plans | Custom quote |
| Free options | Free plan · Free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2022 |
| Team size | 5001-10000 employees | 11-50 employees |
| Headquarters | San Mateo, California | San Francisco, California |
| Featured clients | Bridgestone, Hamleys, Pearson | Not available |
Where these sit in AI Customer Service Agents
- Yuma AI$2,868
- AI Customer Service Agents median$900
Per seat, per year, across 18 products publishing a price. Half of AI Customer Service Agents sits between $420 and $2,388, and 34% of its plans are priced on request. Freshdesk AI states a range rather than a single yearly figure, so it is not marked here.
See the whole AI Customer Service Agents market