Dixa vs Freshdesk AI
DixaContact Center Software
From €89 / agent / moPublished price
Freshdesk AIAI Customer Service Agents
Dixa Contact Center Software The Agentic CS Platform Behind Exceptional Ecommerce Brands | Freshdesk AI AI Customer Service Agents AI-powered customer service platform. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | AI Customer Service Agents |
| What it is | Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace. | Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social. |
| Pricing | ||
| Published price | From €89 / agent / mo Dixa Growth starts at €89 per agent per month. Ultimate is €139 and Prime €179 per agent per month. Mim AI is usage-priced at €0.35 per conversation; other add-ons and commercial… | Free: Up to 2 agents Growth: $15/agent/month Pro: $49/agent/month Enterprise: $79/agent/month |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2010 |
| Team size | 201-500 employees | 5001-10000 employees |
| Headquarters | Copenhagen, Denmark | San Mateo, California |
| Featured clients | Not available | Bridgestone, Hamleys, Pearson |