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Dixa vs Freshdesk AI

People
DixaContact Center Software
Freshdesk AIAI Customer Service Agents
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Price
Published entry price
$99.82+per agent / month
Published entry price
$79+per agent / month

Contact Center Software

Annual estimate10 people, entry price
$11,978+
10 people
$9,480+
10 people
Offer
No offer right now
No offer right now
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Contact Center Software

Overview
Focus
Contact Center Software
AI Customer Service Agents
Product
Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Headquarters
Copenhagen, Denmark
San Mateo, California
Company size
201-500 employees
5001-10000 employees
Founded
2015
2010
Pricing details
Plan
Published entry price
Published entry price
Published rate
$99.82+ / agent / month
$79+ / agent / month
Billable seats
10
10
Free options
Free plan, Free trial
Source updated
Nov 2, 2026
Oct 29, 2026

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Contact Center Software