AI-powered customer feedback analysis platform for extracting insights from text.
Pricing
From $550 / mo
Founded
2010
Team size
11-50 employees
Headquarters
Montreal, Canada
At a glance
Best for
Product Manager, VP Customer Success
Pricing model
Tiered plans
Try before you buy
Integrates with
ZendeskSurvey platformsContact center systemsFeedback tools
About Keatext
Keatext is an AI-based text analytics platform that analyzes open-ended customer and employee feedback from surveys, reviews, support tickets and social channels. It uses NLP and generative AI to surface themes, sentiment and prioritized recommendations, turning unstructured comments into insights and reports. It is aimed at CX, VoC, market-research and HR/employee-experience teams.
What Customer Feedback Analysis costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
