ITSM platforms that manage IT service delivery including incident management, change management, and service request fulfillment.
Email Security Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Price$4+ / user / month
Price position: below this category's displayed range.Help Desk for IT
Inclusive service desk platform with ITIL-compliant processes, automation, and integration capabilities for internal IT teams.
Price$29+ / agent / month
Starting price: below the category median.
ITSM Process Automation
Collaborative IT service management platform with codeless process automation and enterprise service management beyond IT.
Price$55+ / seat / month
Starting price: above the category median.Help & Customer Support
Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments.
Price$12+ / agent / month
Starting price: below the category median.IT Service Management
ITIL-aligned IT service management software with powerful automation, self-service portal, and comprehensive reporting for mid-market.
Price$29+ / agent / month
Starting price: below the category median.
IT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Price$59+ / user / month
Starting price: above the category median.
AI/ML Infrastructure
Anyscale provides the managed platform for Ray, the open-source distributed computing framework, enabling teams to scale AI training and inference workloads across cloud infrastructure.
PriceUsage-based
Help Desk & Ticketing
Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Price$76+ / seat / month
Starting price: above the category median.
Help Desk & Ticketing
Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.
Price$12+ / agent / month
Starting price: below the category median.IT Service Management
IT service and asset management platform with automated asset discovery, risk detection, and contract management capabilities.
Price$39+ / agent / month
Starting price: at the category median.
Help Desk & Ticketing
Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.
Price$49+ / seat / month
Starting price: above the category median.IT Service Management
IT service portal with approval workflows, ticket management, and client communication for managed service providers.
Price$97+ / month
Starting price: above the category median.Help & Customer Support
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
IT Project Management
AI-native PSA and RMM platform for MSPs combining ticketing, billing, project management, and remote monitoring in one solution.
Incident Management
Enterprise service management platform enabling seamless cross-organizational collaboration with built-in SIAM capabilities.
PriceContact sales
IT Service Management
AI-powered IT service management and employee support platform for modern workplaces.
ITSM Process Automation
AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.
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Intelligent Process Automation
Enterprise service management platform with financial management, knowledge management, and process automation for large organizations.
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