IT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Price$59+ / user / month
Help Desk & Ticketing
Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.
Price$49+ / seat / month
Starting price: above the category median.
AI Agents & Sidekicks
Enterprise AI copilot using agentic reasoning to automate IT support, HR requests, and employee service tasks.
Price$12.50+ / seat / month
Email Security Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing, and account takeover.
Price$4+ / user / month
Help Desk & Ticketing
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Price$29+ / agent / month
Customer Experience Platforms
Practical helpdesk and customer support software with ticketing, automation, and AI across channels.
Price$24+ / seat / month
Starting price: below the category median.
Help Desk & Ticketing
Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.
Price$12+ / agent / month
Help Desk for IT
Inclusive service desk platform with ITIL-compliant processes, automation, and integration capabilities for internal IT teams.
Price$29+ / agent / month
Help & Customer Support
Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments.
Price$12+ / agent / month
IT Service Management
IT service and asset management platform with automated asset discovery, risk detection, and contract management capabilities.
Price$39+ / agent / month
IT Service Management
ITIL-aligned IT service management software with powerful automation, self-service portal, and comprehensive reporting for mid-market.
Price$29+ / agent / month
Help Desk & Ticketing
Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Price$76+ / seat / month
Price position: above this category's displayed range.
IT Asset Management Platforms
IT asset management and service desk platform from Alloy Software for enterprise IT.
Price$1.58+ / month
IT Asset Discovery
Comprehensive IT infrastructure management platform with automated discovery, dependency mapping, and data center asset tracking.
Price$83.33+ / month
IT Service Management
IT service portal with approval workflows, ticket management, and client communication for managed service providers.
Price$97+ / month
AI/ML Infrastructure
Anyscale provides the managed platform for Ray, the open-source distributed computing framework, enabling teams to scale AI training and inference workloads across cloud infrastructure.
PriceUsage-based
Help & Customer Support
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
AI Knowledge Management
Knowledge management, SAM and ITSM solutions for enterprises
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