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Alternatives to Vision Helpdesk

10 alternatives

  1. 1Help Desk & Ticketing, Customer Support

    Desk365

    Help Desk & Ticketing

    Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.

    Free planFree trialSOC 2GDPRHIPAAPer seat

    Price$12+ / agent / month

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  2. 2Help Desk & Ticketing, Customer Support

    OTRS

    Help Desk & Ticketing

    Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.

    Free planFree trialPer seatITSM Process AutomationIncident Management

    Price$49+ / seat / month

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  3. 3Help Desk & Ticketing

    Issuetrak

    Help Desk & Ticketing

    Issue tracking and help desk software for customer support, internal IT, and complaint management.

    Per seatCustomer Experience PlatformsComplaint Management

    Price$26+ / agent / month

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  4. 4Help Desk & Ticketing, IT Service Management

    Deskpro

    Help Desk & Ticketing

    Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.

    Intelligent routing and ticket assignmentCustomizable workflow automation and rules

    Price$29+ / agent / month

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  5. 5Help Desk & Ticketing, Live Chat

    LiveAgent

    Help Desk & Ticketing

    Help desk software with live chat, ticketing, call center, and social media support in one platform.

    Free trialPer seatCustomer Experience PlatformsLive Chat

    Price$9+ / user / month

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  6. 6Help Desk & Ticketing, Customer Support

    Lorikeet

    Customer Support

    AI support concierge for complex industries using multi-step workflows and deep product knowledge to resolve tickets.

    SOC 2ISO 27001HIPAAUsage-basedOmnichannel SupportAI Agents

    Price$125+ / month

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  7. 7Help Desk & Ticketing, Help Desk

    JitBit Helpdesk

    Help Desk & Ticketing

    Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.

    Free trialGDPRHIPAATiered plansHelp Desk for ITHelp Desk

    Price$29+ / agent / month

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  8. 8Help Desk & Ticketing, Live Chat

    OneDesk

    Help Desk & Ticketing

    Help desk and project management combined for customer-facing teams with client portal.

    Multi channel ticketing systemProject planning and tracking with gantt chartsTime tracking and timesheet management
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  9. 9Help Desk & Ticketing

    Mojo Helpdesk

    Help Desk & Ticketing

    Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.

    AI powered ticket assistance with felix AI

    Price$12.60+ / agent / month

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  10. 10Help Desk & Ticketing, IT Service Management

    TOPdesk

    Help Desk & Ticketing

    Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.

    Free trialPer seatIT Service ManagementIT Asset Management

    Price$76+ / seat / month

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