Mitel CC
Contact Center Software
Mitel cloud contact center solution integrated with Mitel telephony and UC platforms.
Alternatives to Keona Health
- 1Contact Center Software
- 2Contact Center Software
Omilia
Contact Center Software
Conversational AI platform for contact centers providing natural language call steering and virtual agent automation.
Usage-basedAI Voice AgentsConversational AIPriceUsage-based
- 3Contact Center Software, Call Center Software
Bright Pattern
Contact Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seatCall Center SoftwareCustomer CommunicationPrice$70+ / seat / month
- 4Contact Center Software, Call Center Software
inConcert AI
Contact Center Software
Omnichannel contact center and marketing automation platform with AI agents and virtual assistants.
AI AgentsCall Center Software - 5Contact Center Software, Call Center Software
CallTrackingMetrics
Call Tracking
Call tracking and contact center platform with dynamic number insertion and analytics.
SOC 2ISO 27001HIPAAGDPRCCPAOutbound Call CenterPrice$39+ / month
- 6Contact Center Software
ProcedureFlow
Contact Center Software
Canadian knowledge management platform helping contact centers document processes.
Guided workflow execution for agentsAI agent workflow governanceReal time procedure updates and versioningPrice$33+ / seat / month
- 7Contact Center Software
Avaya
Contact Center Software
Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric.
Enterprise data activation and real time contextMission critical voice infrastructureHybrid and multi cloud deploymentPrice$35+ / seat / month
- 8Contact Center Software, Call Center Software
VICIdial
Contact Center Software
Open-source contact center suite with inbound, outbound, and blended calling capabilities including predictive dialing.
Free planFree trialOutbound Call CenterCall Center Software - 9Contact Center Software
Injixo
Workforce Management
Injixo provides cloud-based workforce management with AI forecasting, scheduling, and intraday management for contact centers of all sizes.
AI powered forecastingCapacity planning and headcount optimizationAI optimized shift schedulingPrice$9+ / user / month
- 10Contact Center Software
Genesys
Contact Center Software
Cloud contact center platform with AI, routing, and workforce engagement for omnichannel customer experience.
AI powered agent assistanceVirtual agents and botsQuality assurance and compliancePrice$75+ / seat / month
