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Mitel cloud contact center solution integrated with Mitel telephony and UC platforms.
Pricing
Custom enterprise pricing
Founded
2010
Team size
1,000-5,000 employees
Headquarters
Ottawa, ON, Canada
About Mitel CC
Mitel CC (CloudLink Contact Center) is Mitel's cloud contact-center solution for omnichannel customer service across voice, chat, and digital channels. It provides routing, agent workspaces, IVR, and analytics, integrating with Mitel's unified-communications platforms. It targets mid-market and enterprise organizations modernizing customer-experience operations, sold through Mitel's partner channel.
Procurement & Fit
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Pricing
Commercial model
Pricing model: Not specified
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
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Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Mitel CC
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