Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric.
Pricing
From $35 / seat / mo
Founded
1995
Team size
5,001-10,000 employees
Headquarters
Morristown, New Jersey
About Avaya
Avaya is an enterprise communications vendor providing cloud and on-premises contact center and unified communications software. Its Avaya Experience Platform (AXP) delivers omnichannel CCaaS with voice and digital channels, AI, and workforce engagement, while Avaya Cloud Office provides business phone, messaging, meetings, and UCaaS. It serves mid-market and large enterprises modernizing customer-experience and internal communications.
What Contact Center Software costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Pricing
Commercial model
Pricing model: Per seat
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
