Trust
Security & compliance
HIPAASOC 2
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Patient access, scheduling, and contact center platform for health systems and call centers.
Pricing
Custom quote
Founded
2012
Team size
51-200 employees
Headquarters
Morrisville, NC
At a glance
Pricing model
Custom quote
Integrates with
EpicCernerAthenaNextGeneClinicalWorks+5
Security
HIPAASOC 2
About Keona Health
Keona Health offers CareDesk, an AI-driven healthcare CRM and contact-center/telehealth-triage platform for patient access teams. It centralizes phone, web, and chat interactions with scripting, scheduling, secure messaging, and clinical nurse triage powered by the gold-standard Schmitt-Thompson content, and integrates with 50+ EHRs (Epic, Cerner, Athena, etc.). It helps medical groups and health systems reduce missed calls and streamline patient access.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Keona Health
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