Platforms for gathering feedback from customers who are canceling or leaving.
Less Annoying CRM is a simplified CRM solution tailored for small businesses, focusing on ease of use, affordability, and essential customer tracking features.
Price position$15 / month
Price position: below the category median.Conversion Rate Optimization
Omniconvert is a growth optimization platform combining A/B testing, website personalization, surveys, and customer lifetime value analytics for ecommerce.
Price position$167+ / month
Starting price: above the category median.Revenue Operations Platforms
Alguna is a modern revenue platform that helps B2B companies price deals, send quotes, bill customers, and collect payments in one unified system, connecting the entire flow from quote to ca...
Price position$699+ / month
Starting price: above the category median.Customer Onboarding Software
GuideCX provides client onboarding software with automated project plans, customer portals, and progress tracking for implementation teams.
Price position$100+ / user / month
Starting price: at the category median.Help & Customer Support
Intercom is an AI-first customer service platform providing live chat, AI chatbots, help center, and proactive messaging. Its Fin AI Agent handles customer inquiries autonomously while human...
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Customer Reviews and Ratings
Okendo is a customer marketing platform combining reviews, surveys, referrals, quizzes, and loyalty programs for e-commerce.
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AI Agents & Sidekicks
Mem0 provides a memory layer for LLM applications that enables AI assistants and agents to remember and learn from user interactions over time, creating persistent, personalized AI experienc...
PricingUsage-based
Compensation Management
Leapsome is a people enablement platform combining performance reviews, engagement surveys, OKRs, learning, and compensation management for growing companies.
Price position$8+ / user / month
Starting price: below the category median.CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
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Customer Feedback
GetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels.
PricingContact sales
Customer Success Platforms
ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies.
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Push Notification Platforms
OneSignal is a customer messaging platform specializing in push notifications, email, SMS, and in-app messaging, serving over a million developers and businesses with a generous free tier.
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Market Research Platforms
Forsta provides a research and experience management platform with surveys, communities, analytics, and reporting for CX and market research.
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Exit Interview Platforms
ExitPro is a dedicated exit interview management platform that automates survey distribution, analysis, and reporting to help organizations understand why employees leave.
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Customer Survey Platforms
Formbricks is an open-source survey and experience management platform for collecting user feedback through in-app surveys, website surveys, and link surveys with targeting and analytics.
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Customer Feedback
Medallia provides an enterprise experience management platform capturing feedback across all touchpoints with AI-powered analytics and action.
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Business Intelligence (BI)
Buttondown is a minimalist newsletter tool for writers that provides Markdown-based authoring, subscriber management, analytics, and paid newsletter support without unnecessary complexity.
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