
Maqsam
Contact Center as a Service
The first Arabic-native AI agent integrated into the region’s leading customer service software.
Price$300 / month
Price position: above the category median.Cloud-based contact center platforms that provide omnichannel customer interaction management without on-premises infrastructure.

Contact Center as a Service
The first Arabic-native AI agent integrated into the region’s leading customer service software.
Price$300 / month
Price position: above the category median.
Contact Center Workforce Management
Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Price$25+ / seat / month
Starting price: below the category median.
Conversation Intelligence
Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics.
Price$69+ / agent / month
Starting price: above the category median.Contact Center as a Service
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Price$45+ / month
Starting price: above the category median.Quality Management Systems
Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features.
Price$15+ / seat / month
Starting price: below the category median.Quality Management Systems
EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring.
Price$35+ / seat / month
Starting price: at the category median.
Contact Center as a Service
Cloud contact center with AI dialer, omnichannel routing, speech analytics, and workforce management for sales teams.
Price$49+ / user / month
Starting price: above the category median.
Contact Center Workforce Management
Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.
Price$75+ / seat / month
Starting price: above the category median.
Contact Center as a Service
Cloud-based contact center and VoIP solution for outbound teams.
Price$75+ / month
Starting price: above the category median.
Contact Center as a Service
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
Price$65+ / seat / month
Starting price: above the category median.Call Tracking
Call tracking and contact center platform with dynamic number insertion and analytics.
Price$39+ / month
Starting price: above the category median.
Contact Center as a Service
Global cloud voice platform with virtual numbers in 170+ countries.
Price$7.99 / month
Price position: below this category's displayed range.CPaaS (Communications Platform as a Service)
Cloud telephony and communications platform offering voice, SMS, and contact center for businesses.
Price$33+ / month
Starting price: below the category median.
Contact Center as a Service
Cloud contact center platform with agent-first workflows for omnichannel sales and service teams.
Price$90+ / seat / month
Starting price: above the category median.Contact Center as a Service
Cloud contact center platform for European enterprises with voice, AI, and CRM integration.
Price$60+ / seat / month
Starting price: above the category median.Contact Center Software
Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric.
Price$35+ / seat / month
Starting price: at the category median.
Business Phone Systems
Cloud phone system with AI-powered features providing business communications, video conferencing, and contact center solutions.
Price$25.99+ / user / month
Starting price: below the category median.
Workforce Management
Injixo provides cloud-based workforce management with AI forecasting, scheduling, and intraday management for contact centers of all sizes.
Price$9+ / user / month
Starting price: below the category median.