NICE provides robotic process automation alongside its CX platform, enabling organizations to automate attended and unattended processes with AI-driven desktop analytics.
Pricing
From $71 / seat / mo
Founded
1986
Team size
5,001-10,000 employees
Headquarters
Hoboken, New Jersey
Product Preview
Preview from nice.com
About NICE
NICE offers robotic process automation as part of its broader CXone platform, providing both attended and unattended automation capabilities. The RPA solution integrates tightly with customer service workflows to automate repetitive agent tasks.
Key features include desktop analytics, process discovery, attended automation assistants, and workforce optimization integration. The platform uses AI to identify automation opportunities from employee desktop activity patterns.
NICE serves large contact centers and enterprises looking to improve agent efficiency and customer experience through intelligent process automation.
What Robotic Process Automation costs
Buyer Fit & Positioning
Procurement & Fit
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Trust
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Pricing
Commercial model
Pricing model: Tiered plans
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
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Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
NICE
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