AI Chatbot Builders
AI-first customer service platform that automatically resolves support tickets across email, chat, and social media.
Custom quote
20151,000+San Francisco, CA
VP Customer Success
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Sales Coaching
Enterprise AI platform surfacing answers, insights, and coaching for customer service and customer success teams.
Custom quote
202151-200Tel Aviv, Israel
Customer Experience Platforms
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Custom quote · Free trial
201251-200Tel Aviv, Israel
AI Customer Service Agents
Conversational AI suite for automating customer interactions with intelligent chatbots across digital and voice channels.
Custom quote
2012201-1,000Buenos Aires, Argentina
Call Center Software
Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.
Custom quote · Free trial
19945,000+Melville, NY
Customer Self-Service Portals
AI-powered self-service platform that integrates with WhatsApp and other channels to provide instant, contextual customer support answers.
Tiered plans
202211-50Melbourne, Australia
Customer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
Custom quote · Free trial
201751-200New York, New York
Learning Management
Skilljar is a platform for hosting external training, certifications, and onboarding.
Tiered plans
20131-50Seattle, WA
Call Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seat
201051-200South San Francisco, CA
AI Infrastructure
Enterprise AI platform for providing natural language support directly in products and docs.
Tiered plans
202211-50San Francisco, CA
Subscription Management
Retention platform for SaaS with cancel flows, failed payment recovery, and reactivation campaigns.
Tiered plans · Free trial
20211-50Boston, MA
Customer Experience Platforms
Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.
Tiered plans · Free plan
1997201-1,000Sunnyvale, CA
Call Center Software
AI-native contact center platform with automation, agent augmentation, and generative AI for customer service interactions.
Custom quote
2014201-500New York, NY
Survey & Poll Tools
Conversational survey and experience management platform for employee, customer, and 360 feedback with workflows.
Tiered plans · Free plan
20171-50Palo Alto, CA
AI Search Engines
Japanese knowledge-base search engine using intent-prediction to improve FAQ discoverability for customer support.
Custom quote
200751-100Kyoto, Japan
Customer Health Scoring
Customer success platform with health scores, playbooks, PX product analytics, and revenue management.
Custom quote · Free trial
20091-50San Mateo, CA
Customer Health Scoring
B2B account experience platform combining NPS feedback with revenue data to drive retention and growth.
Custom quote
200751-200Amsterdam, Netherlands
Omnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
Tiered plans · Free trial
202011-50Bengaluru, India
AI Customer Service Agents
Conversational AI platform with symbolic AI for customer self-service, search, and knowledge management.
Usage-based
2005201-500Foster City, CA
AI Agents & Sidekicks
Enterprise conversational AI platform powering intent-driven chatbots and messaging at scale across channels.
Tiered plans
19951,000+New York, NY
AIOps Platforms
AI chatbot builder for customer support and lead generation
Tiered plans · Free plan
20231-10New York, NY
Chatbot Builder Platforms
AI chatbot platform for customer support and lead generation with ready-made templates and multi-channel deployment.
Tiered plans · Free plan
201611-50San Francisco, CA
Customer Experience Platforms
Customer success management platform with health monitoring, smart playbooks, and team collaboration tools for retention teams.
Custom quote
201211-50Vancouver, Canada
Customer Experience Platforms
Sierra builds AI customer experience agents for brands that want conversational support and commerce workflows with stronger control and brand fit.
Usage-based
Billing Automation
Customer success and AR automation platform.
$500-$5k/month
201511-50Newport Beach, CA
Live Chat
AI-powered live chat platform for enterprises with customer engagement analytics.
Tiered plans · Free trial
2000201-1,000Cambridge, UK
Omnichannel Support
Cloud contact center platform with agent-first workflows for omnichannel sales and service teams.
Per seat
2011201-500Indianapolis, IN
Learning Management
Customer education and training platform helping companies build branded learning academies for customers and partners.
Tiered plans
201211-50New York, NY
Community Platforms
Customer success community platform acquired by Gainsight for building product communities with forums, knowledge base, and ideation.
Tiered plans
201151-200Amsterdam, Netherlands
Outbound Call Center
Cloud contact center with predictive dialer, ACD, multichannel, speech analytics, and workforce optimization.
Per seat
2000201-500San Francisco, CA
Customer Feedback
Customer feedback management platform from InMoment with in-app and email NPS, CSAT, and CES surveys.
Tiered plans
201411-50San Francisco, CA
Survey & Poll Tools
Feedback and survey platform (formerly SurveyGizmo) offering advanced logic, analytics, and Salesforce integration for enterprise.
Starts at $55/user/mo
2006201-500Louisville, CO
Text Analytics
No-code text analytics platform for sentiment analysis, topic classification, and keyword extraction without ML expertise.
Usage-based
2014201-1,000San Francisco, CA
Learning Management
Thought Industries supports external training programs for customers and partners with authoring tools, customized learning paths, certifications, and monetization features.
Tiered plans
2013201-500Boston, Massachusetts
AI Agents
AI chatbot creation platform training on custom data sources for personalized, context-aware business chat.
Free plan
202311-50Sydney, Australia
Voice of the Customer
NPS and CX management platform by NICE.
Custom quote
1997501-1,000San Mateo, CA
Customer Experience Platforms
Enterprise experience management and survey platform with CX, EX, and NPS capabilities and advanced reporting.
Custom quote
2013201-1,000Herndon, VA