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Enterprise AI platform for providing natural language support directly in products and docs.

Pricing

$150+ / month

Founded

2022

Team size

11-50 employees

Headquarters

San Francisco, CA

Product Preview

Inkeep preview

Preview from inkeep.com

At a glance

Best for

Customer Success Managers, VP Customer Success

Pricing model

Tiered plans

Integrates with

SlackGitHubStripeCRM systemsBilling systems+2

Security

SOC 2GDPR

About Inkeep

Inkeep builds AI agents for customer support and internal operations, turning a company's documentation, help content and knowledge sources into a chatbot/copilot that answers questions and assists support teams. It offers AI search, a support-team copilot and analytics on what users ask. It targets SaaS and technical companies that want to deflect support tickets and surface knowledge.

Pricing

$150+ / monthTiered plans

What AI Customer Service Agents costs

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Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPR

SLA uptime target: 99.9%

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections