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AI-powered live chat platform for enterprises with customer engagement analytics.

Pricing

$65/license/month billed yearly

Founded

2000

Team size

11-50 employees

Headquarters

Cambridge, UK

At a glance

Best for

Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Free trial

Integrates with

Facebook MessengerCRM systemsMicrosoft Office calendarAzure CosmosGoogle Analytics+4

About WhosOn

WhosOn is a live chat, AI, and customer engagement platform with on-premise, dedicated cloud, and shared cloud deployment options. The vendor charges by concurrent licenses used by humans or chatbots rather than total operator accounts. Paid tiers scale by interaction limits, deployment, support, and license minimums.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

No certifications listed yet.

SLA uptime target: 99.5%

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections