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Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer success platform with health scores, playbooks, PX product analytics, and revenue management.
Pricing
From $150 / seat / mo
Founded
2009
Team size
1,001-5,000 employees
Headquarters
San Mateo, CA
Product Preview
Preview from gainsight.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Custom quote
Try before you buy
Free trial
About Gainsight
Gainsight is a customer-success and product-experience platform that helps SaaS and B2B companies reduce churn, drive expansion, and manage the post-sale customer journey. Its CS product centralizes customer health scores, playbooks, renewals/risk management, and success workflows, while related products cover in-app engagement (PX), community, and revenue insights. It targets customer-success, account-management, and product teams at mid-market and enterprise software companies.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Gainsight
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