Buyer's guide

Best Live Chat software

Real-time website chat widgets that enable instant customer communication with features like routing, canned responses, and chat-to-ticket conversion. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the live chat directory to filter by industry, company size, and certifications.

12 profiled toolsUpdated 2026

1
Text
Customer Communication Management
Polish customer communications platform (LiveChat, ChatBot, HelpDesk) used by 35,000+ companies worldwide for messaging and support.
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2
Ryver
Team Messaging
Team communication platform combining group chat, task management, and workflow automation in a single unified workspace.
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3
TimeTree
Scheduling & Calendar
Shared calendar app for families and teams with event sharing, memo notes, and chat functionality for coordinated group scheduling.
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4
Freshchat
Live Chat
Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.
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5
Customerly
Customer Lifecycle Management
Customer lifecycle platform combining live chat, email marketing, surveys, and in-app messaging for SaaS and e-commerce.
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6
Convo
Communication & Collab
Enterprise collaboration platform combining chat, file sharing, and project discussions with smart notifications and advanced search.
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7
Crowdcast
Webinar Marketing
Browser-based live video platform for webinars, Q&As, and workshops with registration, replays, and audience interaction features.
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8
Tidio
Live Chat
Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.
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9
Spike
Software
Conversational email and team chat app that transforms email threads into instant message-style conversations with collaborative features.
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10
Messagebird
CPaaS (Communications Platform as a Service)
Omnichannel communication platform enabling businesses to connect with teams and customers through chat, voice, and SMS from one interface.
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11
Jandi
Team Messaging
Team collaboration service from Toss Lab popular in Korea, Japan, and Taiwan with chat, file sharing, and Kanban boards.
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12
Crisp
Help & Customer Support
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
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13
Gist
Live Chat
All-in-one customer messaging platform with live chat, email marketing, and knowledge base.
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14
Acquire
Customer Support
Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams.
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15
Olark
Customer Support
Simple live chat software for website customer support, sales, and lead generation across any industry.
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16
Chaport
Software
Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.
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17
Talkative
Software
AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
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18
ONCE/Campfire
Team Messaging
One-time purchase team chat software (self-hosted) from 37signals ONCE product line.
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19
Chatwork
Software
Business chat tool popular in Japan with group messaging, task management, file sharing, and video calling for teams.
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20
HelpCrunch
Software
Customer communication platform combining live chat, email, and knowledge base.
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21
LiveChat
Software
Live chat software for ecommerce and B2B websites with AI assistant and 200+ integrations to help close sales.
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22
Chamo
Live Chat
Japanese web live chat and helpdesk for SMB customer acquisition.
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23
Workplace Chat
Team Messaging
Chat feature of Workplace from Meta for instant messaging and video calls (sunset 2026).
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24
Fleep
Team Messaging
Messaging platform from Estonia combining email interoperability with team chat, tasks, and shared pinboards.
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25
Chatra
Omnichannel Support
Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales.
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26
Botmaker
Conversational AI
Conversational platform for WhatsApp Business, Instagram, and web chat with live agent support and chatbot automation.
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27
Octadesk
Help Desk & Ticketing
Brazilian help desk and chat platform serving SMBs across Latin America.
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28
Twitch for Business
API Developer Tools
Live streaming platform for gaming creators with bits, subscriptions, and extensions for monetization.
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29
Ebbot
Software
Scandinavian AI customer service automation platform with generative AI chatbot and live chat integration.
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30
ClickDesk
Live Chat
Live chat software with video chat, voice chat, and help desk for websites.
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31
OneStream Live
Video Hosting
Cloud-based multistreaming and live video platform with prerecorded broadcasting and social network distribution.
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32
Formilla
Live Chat
Live chat, email, and in-app messaging software for websites with marketing automation.
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33
Wirecast
Software
Professional live video production software by Telestream with multi-camera switching, titles, and IP streaming.
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34
Glip Free
Software
Free team messaging and collaboration from RingCentral with chat, video, and tasks.
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35
LiveHelpNow
Software
Customer service suite with live chat, ticketing, and knowledge base for businesses.
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36
Melon App
Creator Economy Platforms
Browser-based live streaming studio for creators to broadcast to Twitch, YouTube, and Facebook.
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Best live chat by company size

Best live chat for Solo / freelancer Best live chat for Startup (1-50)Best live chat for Small business (51-200)Best live chat for Mid-market (201-1,000)Best live chat for Enterprise (1,000+)

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Team Messaging Help & Customer Support Chatbot

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Frequently asked

What is the best live chat software?

Cubbie ranks 12 profiled live chat tools by profile completeness, verified-vendor status, and active deals. The list above leads with the products that carry the most complete, vendor-maintained profiles.

How does Cubbie choose these live chat tools?

Listings are drawn from the live catalog and ordered so products with substantive, vendor-maintained profiles surface first. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/live-chat