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Buyer's guide

Best Live Chat software

Compare Live Chat products. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the live chat directory to filter by industry, company size, and certifications.

13 toolsUpdated 2026

1
CloudRadial is an AI-powered service delivery and client success platform for MSPs. A branded client portal, AI chat and service-desk intelligence, no-code automation, and a PSA-connected st…
Client Portal Software
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2
Text: Polish customer communications platform (LiveChat, ChatBot, HelpDesk) used by 35,000+ companies worldwide for messaging and support.
Customer Communication Management
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3
Ryver: Team communication platform combining group chat, task management, and workflow automation in a single unified workspace.
Team Messaging
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4
3CX: Open-platform communications system combining video conferencing, live chat, and phone capabilities with self-managed deployment options.
Unified Communications
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5
TimeTree: Shared calendar app for families and teams with event sharing, memo notes, and chat functionality for coordinated group scheduling.
Scheduling & Calendar
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6
Ameyo: Omnichannel contact center software with voice, email, chat, social media, and video support for enterprises in emerging markets.
Contact Center Software
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7
Moveo.AI: Enterprise conversational AI platform for building virtual agents that handle complex customer interactions with LLM technology.
AI Customer Service Agents
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8
Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.
Live Chat
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9
Customerly: Customer lifecycle platform combining live chat, email marketing, surveys, and in-app messaging for SaaS and e-commerce.
Customer Lifecycle Management
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10
SuperAGI: Developer-first open-source framework for building and running autonomous AI agents with tool integration and concurrent execution.
AI Sales Agents
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11
Convo: Enterprise collaboration platform combining chat, file sharing, and project discussions with smart notifications and advanced search.
Communication & Collab
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12
Crowdcast: Browser-based live video platform for webinars, Q&As, and workshops with registration, replays, and audience interaction features.
Webinar Marketing
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13
Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.
Live Chat
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14
FastComments is a fast, live, platform that provides live discussion and live content moderation solutions.
User-Generated Content Platforms
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15
Seel: Worry-free returns and shipping protection platform for e-commerce stores enabling risk-free shopping experiences.
Post-Purchase Experience
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16
Thrio: Integrated cloud CCaaS with outbound, inbound, and AI capabilities.
Contact Center as a Service
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17
Dixa: Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.
Contact Center Software
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18
Giosg: Live chat and AI chatbot platform converting website visitors with interactive content and conversational sales.
Conversational AI
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19
Acquire: Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams.
Omnichannel Support
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20
Tars: Conversational AI platform building chatbots that replace static forms to improve lead generation and experience.
Conversational AI
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21
Flow XO: Chatbot platform for building conversation flows across messaging platforms with 100+ cloud integrations.
AI Chatbot Builders
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22
Olark: Simple live chat software for website customer support, sales, and lead generation across any industry.
Customer Support
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23
Chaport: Modern live chat software for sales and support with auto-invitations, typing insights, and a multi-channel dashboard.
Live Chat
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24
Talkative: AI live chat, video chat, and co-browsing platform with generative AI handoff for customer service teams.
Live Chat
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25
ONCE/Campfire: One-time purchase team chat software (self-hosted) from 37signals ONCE product line.
Team Messaging
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26
Simplifeye: Practice automation and live chat platform for dental, medical, and veterinary offices.
Patient Engagement
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27
Chatwork: Business chat tool popular in Japan with group messaging, task management, file sharing, and video calling for teams.
Live Chat
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28
Qontak: Indonesian omnichannel CRM and WhatsApp Business platform.
Omnichannel Support
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29
HelpCrunch: Customer communication platform combining live chat, email, and knowledge base.
Live Chat
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30
OneDesk: Help desk and project management combined for customer-facing teams with client portal.
Help Desk & Ticketing
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31
LiveChat: Live chat software for ecommerce and B2B websites with AI assistant and 200+ integrations to help close sales.
Live Chat
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32
Warmly identifies website visitors and enables warm outbound for B2B sales.
Buyer Intent Platforms
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33
Chamo: Japanese web live chat and helpdesk for SMB customer acquisition.
Live Chat
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34
Workplace Chat: Chat feature of Workplace from Meta for instant messaging and video calls (sunset 2026).
Team Messaging
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35
Fleep: Messaging platform from Estonia combining email interoperability with team chat, tasks, and shared pinboards.
Team Messaging
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36
OutboundEngine: Marketing automation platform for SMBs with email, social media, and content creation.
Marketing Automation Platforms
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Frequently asked

What is the best live chat software?

The guide above features live chat tools with complete, vendor-maintained profiles. Open any profile for real pricing, compliance, and buyer-fit detail before you shortlist.

How does Cubbie choose these live chat tools?

Listings come from the live Cubbie catalog. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/live-chat