Best fit
Who should shortlist this first
- Chatbot buyers
- Customer Support Teams
- Nonprofits
- Education teams
Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.
Pricing
$60 / month
Reviews
1,750+
Founded
2013
Team Size
51-200 employees
20% off any plan
Tidio is an all-in-one customer service platform that helps businesses provide top-tier support to their customers. Using live chat, automated messages, AI chatbots, and customizable chat widgets, Tidio works to enhance customer support, boost sales, and help convert leads. The platform's conversational AI chatbot, Lyro, can answer up to 70% of customer inquiries without any need for human intervention.
Key Features Lyro AI Chatbot: Automatically answer common questions with human-like language and perform recurring tasks using AI. Live Chat : Engage with customers in real-time and answer questions through a lightweight live chat widget. AI-Powered Help Desk : Access all customer service tools in a single dashboard, ensuring nothing goes unnoticed. Handle conversations, manage tickets, and resolve issues fast.
Flows : Boost your lead generation and sales funnels with no-code automation paths that trigger at crucial moments in the customer journey. Multilingual Support : Adapt the chat widget to different languages according to the user's browser settings, so international customers get a localized experience. Analytics : Monitor the performance of your team, AI Chatbot, and Flows with comprehensive analytics. Who's It For?
$60 / month
Tidio offers four pricing plans.
Starter plan for small businesses, at $29 per month.
Growth plan for teams of all sizes, starting at $59 per month.
Plus plan for businesses requiring more support and advanced features, starting at $749 per month.
Premium plan for more complex businesses, starting at $2,999 per month.
A 7-day free trial is available to test features.
Best fit
Buyer teams
Commercials
Pricing
$60 / month
Reviews
1,750+
Founded
2013
Team Size
51-200 employees
Procurement
Ecosystem
Alternatives
Trust
Executive scan
Tidio is a chatbot product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.