Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Open-platform communications system combining video conferencing, live chat, and phone capabilities with self-managed deployment options.
Pricing
From $175 / yr
Founded
2005
Team size
101-250 employees
Headquarters
Nicosia, Cyprus
Preview from 3cx.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Free trial · Free plan
Integrates with
SalesforceHubSpotZohoZendeskFreshdesk+5
About 3CX
3CX is a software-based business phone system (PBX) and unified-communications platform supporting voice, video, live chat, and WhatsApp in one system, self-hosted or 3CX-hosted. It serves SMBs and enterprises replacing legacy PBX hardware. Capabilities include softphone and mobile apps, call queues and IVR, video conferencing, website live chat, and CRM integration.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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3CX
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