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Alternatives to Salient

10 alternatives

  1. 1Help & Customer Support

    Thena

    Help & Customer Support

    B2B customer support platform managing Slack and Teams channel communication with AI-powered triage.

    Free planFree trialTiered plans

    Price$99+ / month

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  2. 2Help & Customer Support

    Feedyou

    Help & Customer Support

    Czech conversational AI platform building chat and voice bots for HR, customer service, and sales.

    Free trialCustomer Experience PlatformsConversational Commerce
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  3. 3Help & Customer Support

    Risotto

    Help & Customer Support

    Risotto is an AI-powered IT helpdesk tool that helps grant software access, manage permissions, serve knowledge, and handle approvals using natural language conversations in Slack.

    Free trialTiered plansHelp Desk for ITSupport Ticket Prioritization

    Price$750+ / month

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  4. 4Help & Customer Support

    UseResponse

    Help & Customer Support

    All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

    Free planFree trialGDPRCCPAPer seatHelp Center Software

    Price$49+ / month

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  5. 5Help & Customer Support

    Helprace

    Help & Customer Support

    Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams.

    Self service portalDeveloper API and webhooksMulti product and multi brand support

    Price$9+ / agent / month

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  6. 6Help & Customer Support

    Supportbee

    Help & Customer Support

    Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.

    Private comments and draft repliesCustomer portal with ticket trackingTicket labeling and filtering

    Price$13+ / user / month

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  7. 7Help & Customer Support

    osTicket

    Help & Customer Support

    Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments.

    Free planFree trialKnowledge Base SoftwareIT Request Management

    Price$12+ / agent / month

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  8. 8Help & Customer Support

    IrisAgent

    Help & Customer Support

    AI support automation platform that triages tickets, surfaces root causes, and routes product issues to engineering.

    Free planFree trialSOC 2HIPAAGDPRCCPA

    Price$500+ / month

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  9. 9Help & Customer Support

    Plain

    Help & Customer Support

    Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows.

    Multi channel inbox consolidation
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  10. 10Help & Customer Support

    Enchant

    Help & Customer Support

    Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.

    Omnichannel messagingShared inboxesAI powered assistance

    Price$15+ / user / month

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