Future of SoftwareStart Survey

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osTicket vs Salient

People
osTicketHelp & Customer Support
SalientHelp & Customer Support
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PriceHelp & Customer Support median $29
Published entry price
$12+per agent / month

Help & Customer Support

Annual estimate10 people, entry price
$1,440+
10 people
Offer
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Help & Customer Support

Overview
Focus
Help & Customer Support
Help & Customer Support
Product
Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments.
Voice AI for consumer finance companies to handle inbound servicing calls
Headquarters
Open Source Project
San Francisco, California
Company size
2-10 employees
51-200 employees
Founded
2010
2021
Pricing details
Plan
Published entry price
Published rate
$12+ / agent / month
Billable seats
10
Free options
Free plan, Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 30, 2026

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Help & Customer Support