Nuacem AI
Contact Center Software
Enterprise conversational AI solutions combining chatbot, voice bot, and agent assist for contact center automation.
Omnichannel conversation managementNo code agent builder with visual workflow design
Alternatives to Omilia
- 1Contact Center Software, Conversational AI
- 2Contact Center Software, Conversational AI
ActiveChat
Contact Center Software
AI-powered conversational automation platform for customer service and sales teams.
Knowledge management systemAI model fine tuningCustomer CRM tools - 3Contact Center Software, Conversational AI
Cresta
Contact Center Software
AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Usage-basedAgent AssistConversational AIPrice$12,500 / month
- 4Contact Center Software
Jacada
Contact Center Software
Robotic process automation for contact centers automating agent desktop tasks and customer self-service workflows.
ISO 27001PCI DSSSOC 2Intelligent Process AutomationAI Customer Service Agents - 5Contact Center Software, Conversational AI
SmartAction
AI Customer Service Agents
Conversational AI platform for contact centers automating routine customer interactions over phone and chat.
Contact Center SoftwareConversational AIPriceUsage-based
- 6Contact Center Software
Keona Health
Contact Center Software
Patient access, scheduling, and contact center platform for health systems and call centers.
HIPAASOC 2Patient IntakeCall Center Software - 7Contact Center Software
inConcert AI
Contact Center Software
Omnichannel contact center and marketing automation platform with AI agents and virtual assistants.
AI AgentsCall Center Software - 8Contact Center Software, AI Voice Agents
PolyAI
AI Voice Agents
Enterprise conversational AI for customer service delivering voice assistants that resolve calls naturally.
SOC 2ISO 27001GDPRHIPAAPCI DSSUsage-basedPriceUsage-based
- 9Contact Center Software, Conversational AI
Uniphore
Contact Center Software
Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist.
Real time AI augmented customer segmentationAI model governance and guardrailsAgent assist and human AI collaboration - 10Contact Center Software, AI Voice Agents
Aloware
Contact Center Software
Contact center software with power dialer, SMS automation, and CRM integrations for SMB sales teams.
Call recording and quality monitoringLocal presence featurePrice$40+ / user / month
