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Alternatives to Odigo

Research overview

10 alternatives

  1. 1Omnichannel contact center platform for customer experience management

    Genesys

    Contact Center Software

    Both Odigo and Genesys are comprehensive CCaaS platforms offering omnichannel contact center capabilities, AI-powered automation, workforce management, and analytics. Odigo targets SMEs to enterprises with European data sovereignty focus, while Genesys serves global enterprises with tiered AI experience tokens.

    Tiered plansCustomer Experience PlatformsUnified Communications

    Price$75+ / seat / month

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    Vendor sources: odigo.com [1]genesys.com [2]

    Last verified
  2. 2Contact Center as a Service, Customer Experience Platforms

    Diabolocom

    Contact Center as a Service

    Cloud contact center platform for European enterprises with voice, AI, and CRM integration.

    HIPAAPCI DSSTiered plansCustomer Experience PlatformsCall Center Software

    Price$60+ / seat / month

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  3. 3Contact Center as a Service, Contact Center Software

    Ujet

    Contact Center as a Service

    Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.

    SOC 2HIPAAPCI DSSPer seatCall Center SoftwareContact Center Software

    Price$65+ / seat / month

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  4. 4Contact Center as a Service, Agent Assist

    Five9

    Contact Center as a Service

    Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics.

    Geo redundancy and call recordingReal time dashboards and reporting
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  5. 5Contact Center as a Service, Unified Communications as a Service

    Fuze

    Unified Communications as a Service

    Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations.

    Queue and call routing managementCustomer portal and self service
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  6. 6Contact Center as a Service, Contact Center Software

    Talkdesk

    Contact Center as a Service

    Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions.

    Free planFree trialPer seatOmnichannel SupportWorkforce Engagement Management
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  7. 7Contact Center as a Service, Conversational AI

    Sharpen

    Contact Center as a Service

    Cloud contact center platform with agent-first workflows for omnichannel sales and service teams.

    Per seatOmnichannel SupportLive Chat

    Price$90+ / seat / month

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  8. 8Contact Center as a Service

    Connectel

    Contact Center as a Service

    Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.

    Free planFree trialISO 27001GDPRTiered plansCall Center Software

    Price$45+ / month

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  9. 9Contact Center as a Service

    Content Guru storm

    Contact Center as a Service

    Enterprise cloud contact center platform with AI, workforce management, and omnichannel communication for large organizations.

    FedRAMPWorkforce Engagement ManagementCall Center Software
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  10. 10Contact Center as a Service, Agent Assist

    Exotel

    CPaaS (Communications Platform as a Service)

    Cloud telephony and communications platform offering voice, SMS, and contact center for businesses.

    Free trialISO 27001Tiered plansUnified CommunicationsOmnichannel Support

    Price$33+ / month

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