
Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions.
Pricing
$85-165 / user / month
Founded
2011
Team size
1,001-5,000 employees
Headquarters
San Francisco, California
At a glance
Best for
Pricing model
Try before you buy
About Talkdesk
Talkdesk offers CX Cloud, an AI-powered contact center platform with voice, digital channels, workforce management, and quality management. The platform uses AI for routing, agent assistance, and customer self-service.
Industry Experience Clouds provide pre-configured solutions for healthcare, financial services, and government.
What Contact Center as a Service costs
Sync Talkdesk with Cubbie
Cubbie connects straight to the Talkdesk admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet. That is what turns renewals and unused licenses into something you can act on.
Connecting takes about a minute. Paste a read-only key from your Talkdesk admin settings. Cubbie never writes to your account.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.