Cresta
Contact Center Software
AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Usage-basedAgent AssistConversational AI
Price$12,500 / month
Alternatives to Cogito
- 1Contact Center Software, Conversation Intelligence
- 2Contact Center Software, AI Agents
Uniphore
Contact Center Software
Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist.
Real time AI augmented customer segmentationAI model governance and guardrailsAgent assist and human AI collaboration - 3Contact Center Software
Mindful
Contact Center Software
Callback and customer engagement platform by Medallia for contact centers to reduce hold times.
Customer context and history management - 4Contact Center Software, AI Agents
Nuacem AI
Contact Center Software
Enterprise conversational AI solutions combining chatbot, voice bot, and agent assist for contact center automation.
Omnichannel conversation managementNo code agent builder with visual workflow design - 5Contact Center Software
Sanas
Speech AI
Real-time speech understanding and accent translation platform for contact centers.
Free planFree trialHIPAASOC 2GDPRISO 27001 - 6Contact Center Software, Conversation Intelligence
Abstrakt
Agent Assist
Real-time call guidance platform providing instant coaching and compliance monitoring to contact center agents.
Call search and retrievalPerformance analytics and reporting - 7Contact Center Software
Genesys
Contact Center Software
Cloud contact center platform with AI, routing, and workforce engagement for omnichannel customer experience.
AI powered agent assistanceVirtual agents and botsQuality assurance and compliancePrice$75+ / seat / month
- 8Contact Center Software, Conversation Intelligence
Gryphon AI
Compliance & Risk Management
Real-time conversation intelligence platform for contact centers delivering live coaching and call compliance.
Consent and Preference ManagementContact Center Software - 9Contact Center Software, AI Agents
inConcert AI
Contact Center Software
Omnichannel contact center and marketing automation platform with AI agents and virtual assistants.
AI AgentsCall Center Software - 10Contact Center Software
eGain
AI Knowledge Management
Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.
AI powered knowledge consolidation and content managementConversational AI agent for customer self serviceOmnichannel conversation hub for customer engagementPrice$25+ / month
Starting price: above the category median.
