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Cogito vs eGain

People
CogitoContact Center Software
eGainAI Knowledge Management
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Price
Published entry price
$25+per month

Contact Center Software

Annual estimate10 people, entry price
$300+
Flat rate
Offer
No offer right now
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Contact Center Software

Overview
Focus
Contact Center Software
AI Knowledge Management
Product
Emotion AI for contact centers that analyzes voice signals in real time to coach agents on empathy and engagement.
Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.
Headquarters
Boston, Massachusetts
Sunnyvale, California
Company size
201-500 employees
1,001-5,000 employees
Founded
2007
1997
Pricing details
Plan
Published entry price
Published rate
$25+ / month
Billable seats
Flat rate
Free options
Free plan, Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 29, 2026

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Contact Center Software