What is the future of software?Take Survey

Alternatives to AVOXI

10 alternatives

  1. 1Contact Center as a Service, Contact Center Software

    Zadarma

    Business VoIP

    Cloud PBX and VoIP platform for business calls, virtual numbers, and contact center.

    Free planFree trialTiered plansCustomer Experience PlatformsContact Center Software
  2. 2Contact Center as a Service, Contact Center Software

    Ujet

    Contact Center as a Service

    Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.

    SOC 2HIPAAPCI DSSPer seatCall Center SoftwareContact Center Software

    Price$65+ / seat / month

    Starting price: below the category median.
  3. 3Contact Center as a Service, Contact Center Software

    Odigo

    Contact Center as a Service

    French cloud contact center platform offering customer engagement for global enterprises.

    Omnichannel contact center managementAgentic AI and autonomous agentsIntelligent call routing and distribution
  4. 4Contact Center as a Service, Contact Center Software

    Fuze

    Unified Communications as a Service

    Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations.

    Queue and call routing managementCustomer portal and self service
  5. 5Contact Center as a Service

    Diabolocom

    Contact Center as a Service

    Cloud contact center platform for European enterprises with voice, AI, and CRM integration.

    HIPAAPCI DSSTiered plansCustomer Experience PlatformsCall Center Software

    Price$60+ / seat / month

    Starting price: below the category median.
  6. 6Contact Center as a Service, Contact Center Software

    Five9

    Contact Center as a Service

    Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics.

    Geo redundancy and call recordingReal time dashboards and reporting
  7. 7Contact Center as a Service, Contact Center Software

    inConcert AI

    Contact Center Software

    Omnichannel contact center and marketing automation platform with AI agents and virtual assistants.

    AI AgentsCall Center Software
  8. 8Contact Center as a Service, Contact Center Software

    Avaya

    Contact Center Software

    Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric.

    Enterprise data activation and real time contextMission critical voice infrastructureHybrid and multi cloud deployment

    Price$35+ / seat / month

  9. 9Contact Center as a Service, Contact Center Software

    Maqsam

    Contact Center as a Service

    The first Arabic-native AI agent integrated into the region’s leading customer service software.

    Free trialFlat rateAI AgentsBusiness VoIP

    Price$300 / month

    Price position: above the category median.
  10. 10Contact Center as a Service, Contact Center Software

    Exotel

    CPaaS (Communications Platform as a Service)

    Cloud telephony and communications platform offering voice, SMS, and contact center for businesses.

    Free trialISO 27001Tiered plansUnified CommunicationsOmnichannel Support

    Price$33+ / month