Customer Support pricing
A median Customer Support seat costs $300 a year. Half the market sits between $102 and $522.
Median
$300
per seat, per year
Typical range
$102 to $522
the middle half
Top of market
$588
95th percentile
Priced on request
32%
of plans
The spread
What Customer Support vendors charge
8 of 21 Customer Support products publish a price, and 38% of them start free.
Customer Support products
PlainSOC 2
Help & Customer Support
Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API acce…
Tiered plans · Free trial
Lang.ai
AI for Customer Intelligence
AI-powered customer experience intelligence platform automating ticket tagging and routing with deep insights.
Conversocial
Conversational AI
Social customer service and messaging platform, part of Verint.
Custom quote
Acquire
Customer Support
Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams.
Custom quote · Free trial
Sapling AISOC 2
AI Writing Assistants · Best for Startup
AI writing assistant for customer-facing teams providing autocomplete, grammar checking, and response suggestions.
Tiered plans · Free plan
Olark
Customer Support
Simple live chat software for website customer support, sales, and lead generation across any industry.
Tiered plans · Free plan