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Customer engagement platform helping local businesses get more reviews, manage feedback, and improve online reputation.

Pricing

From $199 / mo

Founded

2016

Team size

11-50 employees

Headquarters

Salt Lake City, UT

At a glance

Best for

Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Custom quote

Try before you buy

Free trial

Integrates with

DentrixOpen DentalOrtho2 EdgeAthenahealtheClinicalWorks+4

Security

HIPAASOC 2

About Swell Cx

Swell (SwellCX) is a healthcare-focused reputation-management and patient-experience platform. It automates collecting and responding to online reviews, gathering patient feedback/NPS, and two-way text messaging to improve online reputation and patient acquisition. It is aimed at dental, medical, and multi-location healthcare practices that want to grow reviews and communicate with patients from one hub.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAASOC 2

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections