Customer Experience Platforms
Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.
Tiered plans · Free plan
2020Solo / freelancerBerlin, Germany
Customer Success Managers
Customer success professionals who manage post-sale relationships, drive product adoption, reduce churn, and identify expansion opportunities within existing accounts.
Related Categories18
Small Businesses53VP Engineering43CISO36HR Directors & People Leaders35Operations Manager31VP of Marketing30Operations Managers27Marketing Teams26VP of Sales26Compliance Officers25Healthcare Providers20Product Manager19Backend Engineer18CFO17Data Engineer17Agencies16Content Creators16Software Developers16
Help Center Software
Beautiful knowledge base platform for customer-facing support documentation and help centers.
Tiered plans · Free trial
20151-50Manchester, UK
AI Agents
AI-powered knowledge workspace with Q&A, docs, and integrations for customer support teams.
Custom quote
202311-50San Francisco, CA
AI Meeting Notes
AI meeting notes for customer success.
$500-$5k/month
202011-50San Francisco, CA
AI Customer Service Agents
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Custom quote · Free trial
202211-50San Francisco, California
Sales Coaching
Enterprise AI platform surfacing answers, insights, and coaching for customer service and customer success teams.
Custom quote
202151-200Tel Aviv, Israel
Customer Experience Platforms
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
Free plan
201711-50Stockholm, Sweden
Customer Experience Platforms
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Custom quote · Free trial
201251-200Tel Aviv, Israel
Customer Health Scoring
Customer success platform with health scores, automation, and retention insights for SaaS.
Starts at $199/mo
202111-50Chennai, India
AI Writing Assistants
AI writing assistant for customer-facing teams providing autocomplete, grammar checking, and response suggestions.
Tiered plans · Free plan
20191-50San Francisco, CA
Customer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
Custom quote · Free trial
201751-200New York, New York
Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Tiered plans · Free trial
200951-200Helsinki, Finland
Customer Health Scoring
ZapScale is a customer success platform for early-stage B2B SaaS companies with automated health scoring, lifecycle tracking, and churn prediction for small CS teams.
$500+ / month
202111-50San Francisco, California
AI Customer Service Agents
AI-powered customer support and documentation assistant that answers questions from your existing docs.
Free plan
2023201-1,000Remote
Digital Adoption Platforms
Knowledge ops platform for creating and delivering procedural guides for customer service teams.
Tiered plans · Free trial
200811-50Kaysville, UT
AI Infrastructure
Enterprise AI platform for providing natural language support directly in products and docs.
Tiered plans
202211-50San Francisco, CA
Voice of Customer Platforms
SentiSum is an AI-powered speech and text analytics platform that automatically tags and categorizes customer conversations to surface actionable insights.
Tiered plans · Free trial
201711-50London, United Kingdom
AI Knowledge Management
AI-powered knowledge management for customer-facing teams with call intelligence.
Custom quote
202111-50San Francisco, CA
Customer Onboarding Automation
Japanese customer success and onboarding automation platform.
Custom quote
201811-50Tokyo, Japan
Customer Support
Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules.
Per seat · Free trial
20191-50Jaipur, India
Customer Health Scoring
Customer-led growth platform with 360-degree views, health scores, and automated workflows for CS teams.
Custom quote
2017201-500New York, NY
Omnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
Tiered plans · Free trial
202011-50Bengaluru, India
Customer Expansion Platforms
AI-powered customer success platform that identifies at-risk accounts and expansion opportunities.
Custom quote · Free trial
201811-50Santa Monica, CA
Customer Experience Platforms
Customer success management platform with health monitoring, smart playbooks, and team collaboration tools for retention teams.
Custom quote
201211-50Vancouver, Canada
Customer Success Platforms
Digital customer hubs and success plans.
Custom quote
202051-200Tel Aviv, Israel
Omnichannel Support
Customer communication platform unifying WhatsApp, email, live chat, and social media into one team inbox with automation and bot capabilities.
Tiered plans · Free trial
201751-200Utrecht, Netherlands
Knowledge Base Software
Interactive decision tree software for customer service and self-service guides.
Per seat · Free trial
201011-50Mountain View, CA
Customer Success Platforms
AI-powered customer success platform that unifies data, automates workflows, and predicts churn.
Custom quote
2022201-1,000London, UK
Community Platforms
Customer success community platform acquired by Gainsight for building product communities with forums, knowledge base, and ideation.
Tiered plans
201151-200Amsterdam, Netherlands
Live Chat
Open-source conversational platform combining AI chatbots with live chat and no-code chatbot design tools.
Tiered plans · Free plan
201811-50Rome, Italy
Customer Experience Platforms
AI-powered WhatsApp marketing and customer support automation platform.
Tiered plans
201911-50Mumbai, India
Customer Experience Platforms
Unified social customer experience and analytics platform from India.
Custom quote · Free trial
2015201-1,000Mumbai, India
Customer Health Scoring
Staircase AI analyzes customer communications to generate health scores and churn predictions using sentiment analysis across emails, meetings, and support interactions.
Custom quote
201911-50Tel Aviv, Israel
Customer Health Scoring
Customer health scoring platform for SaaS to identify at-risk accounts and expansion.
Usage-based · Free trial
20221-10Remote
S
Customer Health Scoring
Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies.
Tiered plans
201851-200Milpitas, CA
Customer Experience Platforms
AI customer experience platform from APAC with omnichannel engagement and chatbots.
Custom quote · Free trial
2020201-500Singapore
Voice of the Customer
NPS and CX management platform by NICE.
Custom quote
1997501-1,000San Mateo, CA
Customer Experience Platforms
Live chat and communications platform for businesses with 24/7 agent options.
Usage-based · Free trial
199811-50Charleston, SC
Help Center Software
Customer self-service knowledge base and chatbot platform.
Custom quote
201151-200Paris, France
Customer Experience Platforms
Call-back solutions for contact centers to eliminate hold times and improve CX.
Tiered plans · Free trial
200151-200Toronto, Canada