Customer success professionals who manage post-sale relationships, drive product adoption, reduce churn, and identify expansion opportunities within existing accounts.
Online Community Platforms
Bettermode is a community platform for building branded online communities with discussion forums and engagement tools.
Price$399+ / month
Starting price: above the category median.Contact Center Software
Call-back solutions for contact centers to eliminate hold times and improve CX.
Price$99+ / month
Starting price: at the category median.
Help Center Software
Beautiful knowledge base platform for customer-facing support documentation and help centers.
Price$99+ / month
Starting price: at the category median.AI Customer Service Agents
Yuma AI provides AI-powered customer service agents specifically designed for e-commerce brands, automating ticket resolution across order management, returns, and product inquiries.
Price$239+ / month
Starting price: above the category median.Customer Journey Analytics
Customer journey mapping platform for enterprise CX teams to visualize and improve journeys.
Price$49+ / month
Starting price: below the category median.
Customer Retention Platforms
Customer success platform with health scores, automation, and retention insights for SaaS.
Price$199+ / month
Starting price: above the category median.
Meeting Scheduling
Online scheduling tool that streamlines appointment booking without email ping pong. Features customizable booking pages, automated reminders, team scheduling, calendar integration, and web...
Price$9+ / seat / month
Price position: below this category's displayed range.
AI Writing Assistants
AI writing assistant for customer-facing teams providing autocomplete, grammar checking, and response suggestions.
Price$25+ / month
Starting price: below the category median.
Customer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
Price$150+ / user / month
Starting price: above the category median.
Customer Communication Management
Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.
Price$79+ / month
Starting price: below the category median.
Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Price$335.06+ / month
Starting price: above the category median.Customer Success Platforms
ZapScale is a customer success platform for early-stage B2B SaaS companies with automated health scoring, lifecycle tracking, and churn prediction for small CS teams.
Price$500+ / month
Starting price: above the category median.Knowledge Base Platforms
Knowledge ops platform for creating and delivering procedural guides for customer service teams.
Price$10+ / seat / month
Price position: below this category's displayed range.
AI Customer Service Agents
Enterprise AI platform for providing natural language support directly in products and docs.
Price$150+ / month
Starting price: above the category median.
Speech Analytics
SentiSum is an AI-powered speech and text analytics platform that automatically tags and categorizes customer conversations to surface actionable insights.
Price$3,000+ / month
Price position: above this category's displayed range.
Customer Support
Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules.
Price$15+ / seat / month
Price position: below this category's displayed range.
Product Launch Platforms
Notification center and changelog tool for announcing product updates, collecting feedback, and driving feature adoption.
Price$49+ / month
Starting price: below the category median.
Omnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
Price$49+ / month
Starting price: below the category median.
