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Customer messaging platform combining WhatsApp, Instagram, SMS, and email for SMBs.

Pricing

From $79 / mo

Founded

2020

Team size

51-200 employees

Headquarters

Berlin, Germany

Superchat preview

Preview from superchat.com

At a glance

Best for

Solo / freelancer, Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Free trial · Free plan

Integrates with

ZapierMakeHubSpotAPIGoogle Integration

Security

GDPR

About Superchat

Superchat is a business messaging platform that unifies customer conversations from WhatsApp, Facebook, Instagram, Google, email, and more into a single team inbox. It adds AI-powered automations, chatbots, and campaign tools to speed responses, qualify leads, and run outreach. Aimed at SMBs and mid-market teams handling high volumes of customer communication across channels.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Solo / freelancerStartup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections