Trust
Security & compliance
GDPRPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules.
Pricing
$15+ / seat / month
Founded
2019
Team size
11-50 employees
Headquarters
Jaipur, India
Product Preview
Preview from helpwise.io
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000)
Pricing model
Per seat
Try before you buy
Integrates with
SlackMicrosoft TeamsGoogle CalendarZapierPipedrive+5
Security
GDPRPCI DSS
About Helpwise
Helpwise is a shared-inbox and multichannel customer-support platform for teams. It centralizes email, live chat, WhatsApp, SMS and social messages into collaborative inboxes with assignment, saved replies, automation rules, SLAs and reporting. It targets small-to-mid-size support, sales and operations teams that want an affordable alternative to a full helpdesk for managing shared team communication.
Pricing
$15+ / seat / monthPer seat
What Customer Support costs
Unlock the Customer Support price range
Create a free account to see the Customer Support price range, vendor prices, and download the category data.
View CRM pricing in fullBuyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Helpwise
Helpwise doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Helpwise and Cubbie routes it to the vendor and our procurement team.
