Trust
Security & compliance
GDPRPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules.
Pricing
From $15 / seat / mo
Founded
2019
Team size
11-50 employees
Headquarters
Jaipur, India
Preview from helpwise.io
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000)
Pricing model
Per seat
Try before you buy
Free trial
Integrates with
SlackMicrosoft TeamsGoogle CalendarZapierPipedrive+5
Security
GDPRPCI DSS
About Helpwise
Helpwise is a shared-inbox and multichannel customer-support platform for teams. It centralizes email, live chat, WhatsApp, SMS and social messages into collaborative inboxes with assignment, saved replies, automation rules, SLAs and reporting. It targets small-to-mid-size support, sales and operations teams that want an affordable alternative to a full helpdesk for managing shared team communication.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Helpwise
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